Support - Been There

Contact us

Email support We reply within two working days.

feedback@beenthereapp.co.uk

Frequently asked questions

Is Been There free?

Yes. Been There is free to download and use.
Who can see the places I share?

Each post can be public or private. Private posts are visible only to you. If your account is private, only approved followers can see your public posts. You can manage your account privacy in Settings → Account privacy.
How do I invite friends?

Open the Social tab, tap Find friends (the search icon), then tap Invite to share your profile link. You can also search for friends by name.
Why can't I find a specific place?

We use Google Places to look up restaurants, bars, cafés, and pubs. If a place you love isn't showing up, email feedback@beenthereapp.co.uk and we'll take a look.
How do I report a bug or a user?

Email feedback@beenthereapp.co.uk with as much detail as you can. For urgent safety issues, please include "URGENT" in the subject line.
How do I delete my account?

In the app, go to Settings → Account → Delete account. If you can't access the app, use the email button in the section below to request deletion.

Delete your account

You can delete your Been There account at any time. This permanently removes your profile, your posts and photos, your wishlists, and your friend connections.

See our Privacy Policy for deletion timeframes and details of how your data is handled.

Use the button below to email us from the address you signed up with.

Request account deletion